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PRIVACY POLICY - DIGITAL DOWNLOADS

Last Updated: [March 2026]

1. Who We Are

The Lonesome Gods ("we", "us", or "our") is the data controller for the personal information you provide on this website.

2. Information We Collect

We collect information when you visit our site, purchase a digital download, or buy merchandise.

  • Order Details: Name, billing address, and email for delivering digital files.

  • Physical Orders: Shipping address and phone number for merchandise sent via our print partners SJM Print Store via our Shopify store

  • Technical Data: IP addresses, browser type, and cookies collected automatically by Wix and Shopify for site functionality and analytics.

3. How We Use Your Data

We process your data based on Contractual Necessity (to deliver your products) and Legitimate Interests (to improve our store).

  • To fulfill and deliver digital and physical orders.

  • To send order updates and customer support messages.

  • To comply with tax and legal obligations.

4. Who We Share Your Data With

We do not sell your data. We only share it with essential service providers:

  • Wix: Our website host and digital product processor.

  • Shopify: Our platform for physical merchandise.

  • Payment Processors: (e.g., Stripe, PayPal) to securely handle transactions.

  • Shipping Carriers: To deliver your physical merch.

5. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements (such as UK tax laws, which typically require keeping records for 6 years).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Correct any inaccurate information.

  • Request Deletion of your data ("Right to be Forgotten").

  • Object to or restrict certain types of processing.

To exercise these rights, please contact us at thelonesomegodsuk@gmail.com 

7. Cookies

Our website uses cookies to function properly and track basic analytics. You can manage your preferences via the cookie banner on our homepage.

Terms & Conditions 

Last Updated: [March 2026]

1. Introduction

By using www.thelonesomegods.com and purchasing our products, you agree to these Terms and Conditions. These terms apply to all users of the site, including browsers, vendors, and customers.

2. Business Information

This website is operated by The Lonesome Gods 

3. Digital Downloads (Wix)

  • Immediate Access: By purchasing a digital product, you expressly request and consent to immediate access to the content.

  • Waiver of Right to Cancel: You acknowledge that once the download or streaming of digital content has started, you lose your 14-day right to cancel or request a refund under the Consumer Contracts Regulations.

  • Usage License: Digital products are licensed, not sold. You are granted a non-exclusive, non-transferable license for personal use only. Redistribution or resale is strictly prohibited.

4. Physical Merchandise (Shopify)

  • Contract Formation: A contract for physical goods is only formed once we send a shipping confirmation email.

  • Faulty Goods: Under the Consumer Rights Act 2015, if an item is faulty, you have a 30-day right to an exchange or refund, but please see our Returns policy for details.

5. Pricing and Payment

  • All prices are displayed in GB Pounds Sterling and include VAT where applicable.

  • We reserve the right to change prices at any time without notice.

  • Payments are processed securely via [Credit/Debit Card/PayPal/Shopify Payments].

6. Limitation of Liability

  • We provide our products "as is" and do not guarantee that digital files will be compatible with all hardware or software.

  • Our total liability for any claim shall not exceed the price paid for the product.

7. Intellectual Property

All content on this site, including digital designs, text, and logos, is the property of The Lonesome Gods and is protected by UK copyright laws.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.

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Shipping & Returns

Privacy Policy - Dig Downloads 

Terms & Conditions

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